At DC Shoes Sells, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days after receiving your order.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must provide proof of purchase or order information.
Non-Returnable Items
Certain items cannot be returned, including:
- Items that have been used or damaged after delivery.
- Items without original packaging.
- Clearance or final sale items (unless required by law).
Return Process
To start a return, please contact us at:
Email:
saswgeuqdr@iubridge.com
Please include your order number and the reason for your return. Our customer service team will provide further instructions.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Shipping Costs
Customers are responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
Original shipping fees are non-refundable.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review the issue and provide an appropriate solution.
Contact Us
DC Shoes Sells
Email:
saswgeuqdr@iubridge.com
Address:
4916 Ritter Avenue
Livonia, MI 48150
United States